Frequently Asked Questions
Everything you need to know about your SendAFriend fashion experience.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use organic cotton and recycled polyester in over 80% of our seasonal collections.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to our tracking page to monitor your delivery progress.